Content Design & UX Writing

Content design and UX writing for Sun Life
During a major revamp of the online Evidence of Insurability (EOI) application, I transformed complicated medical content into an easy-to-understand, personalized, and empathetic experience.

Content design & UX writing for BMO
Following the Bank of the West acquisition, onboarding first-time app users was the first hurdle. I was able construct a content strategy and design the content to maximize adoption and trust.

UX writing and content design for AT&T
With back-to-school campaigns running, I developed a strategy and designed the content to attract new customers by making it easy to bring your own device (BYOD) and number to AT&T.

UX writing for Tulip
During the redevelopment of Tulip's website, I wrote user-centric copy for all product, service, and company pages. The end result was an informative, conversational, and compelling experience.
Copywriting

Article writing for TRADER Corp.
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Ghostwriting for OCI Group
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